Risk Distribution
Critical (75-100): 1
High (50-74): 3
Moderate (25-49): 11
Low (0-24): 0
Highest Risk
Most Resilient
All Roles
Sales AI Risk Scores
- Call Center RepresentativeCall center representatives in sales face significant AI displacement risk as conversational AI, automated lead qualification, and CRM integration rapidly advance. While complex problem-solving and relationship building remain human strengths, routine inquiries and basic sales processes are increasingly automated.75/100Critical
- Customer Support SpecialistCustomer Support Specialists face significant AI displacement risk as chatbots and automated systems already handle 60-70% of routine inquiries. The role is rapidly evolving toward complex problem-solving and relationship management as AI takes over first-line support functions.72/100High
- Sales Development RepSales Development Reps face significant AI displacement risk as core prospecting, lead qualification, and outreach tasks become increasingly automated. While relationship-building remains human-centric, the volume-driven nature of SDR work makes it highly susceptible to AI optimization.72/100High
- Insurance AgentInsurance agents face moderate AI displacement risk as automated quoting, claims processing, and lead generation tools reshape the industry. However, complex policy consultation, relationship management, and regulatory compliance require human expertise that remains valuable through 2026.65/100High
- Business Development RepBusiness Development Reps face moderate AI displacement risk as lead qualification, email sequencing, and initial research become increasingly automated. However, relationship building, complex deal navigation, and strategic territory planning remain highly human-centric activities that provide significant job security.45/100Moderate
- Account ExecutiveAccount Executives face moderate AI displacement risk as automation handles routine prospecting and data analysis, but relationship building and complex deal negotiations remain distinctly human. The role is evolving toward higher-value strategic partnership management.35/100Moderate
- Account ManagerAccount Managers face moderate AI displacement risk as relationship management and strategic consulting remain fundamentally human activities. While AI will automate reporting and data analysis tasks, the core value of building trust, negotiating complex deals, and providing strategic guidance to clients creates strong defensive barriers against full automation.35/100Moderate
- Customer Experience ManagerCustomer Experience Managers face moderate AI displacement risk as routine analytics and reporting tasks become automated. However, their strategic relationship management, complex problem-solving, and cross-functional leadership responsibilities remain highly defensible against automation through 2026.35/100Moderate
- Customer Success ManagerCustomer Success Managers face moderate AI displacement risk as automation handles routine tasks like health scoring and basic reporting. However, their core value in relationship building, strategic account planning, and complex problem-solving remains highly defensible through 2026.35/100Moderate
- Pre-Sales EngineerPre-Sales Engineers face moderate AI displacement risk as technical demos and proposal generation become increasingly automated. However, their role in complex solution design, customer relationship building, and technical consultation remains highly valuable and difficult to replicate.35/100Moderate
- Real Estate AgentReal Estate Agents face moderate AI displacement risk as technology automates property searches and basic market analysis, but the relationship-driven nature of real estate transactions provides strong protection. Success increasingly depends on combining human trust-building with AI-powered market insights.35/100Moderate
- Retail Sales AssociateRetail Sales Associates face moderate AI displacement risk as automation handles inventory tracking and basic customer service, but human connection, complex problem-solving, and in-person relationship building remain essential. The role is evolving toward higher-value consultative selling and omnichannel customer experience management.35/100Moderate
- Revenue Operations ManagerRevenue Operations Managers face moderate AI displacement risk as automation handles routine data processing and reporting tasks. However, their strategic role in revenue process optimization, cross-functional collaboration, and business judgment remains highly valuable and defensible against AI replacement.35/100Moderate
- Sales ManagerSales Managers face moderate AI displacement risk as automation handles routine tasks like lead scoring and pipeline tracking. However, relationship building, strategic decision-making, and team leadership remain strongly human-centered, creating significant defensive moats against full automation.35/100Moderate
- Technical Support EngineerTechnical Support Engineers in sales environments face moderate AI displacement risk, with routine troubleshooting and basic customer queries increasingly automated. However, complex problem-solving, customer relationship management, and technical sales support remain firmly human-dominated territories.35/100Moderate
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